Last updated 9 September 2026
CarlyX Inbox AI is provided by Carlson Nfor. We offer a 30-day money-back guarantee on subscription payments.
If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to change of mind as well as to problems with the service.
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with the email address used at checkout, or contact us at carlsonjaff@gmail.com or +31 6 84880795 and we will pass the request on. Paddle handles all billing enquiries and returns.
The 14-day Pro trial requires no card and results in no charge. You can cancel a paid subscription at any time from Settings → Billing or through Paddle; cancellation stops future renewals and your access continues to the end of the period you have paid for.
Full details of Paddle's handling of payments and returns are in the Paddle Refund Policy.