One place for enquiries, replies and leads.

CarlyX sits on top of your customer mailbox. Each enquiry gets read, understood and prepared for you — the reply only leaves once you approve it.

AI Inbox

Conversations on the left, the email in the middle, the AI's analysis on the right.

Suggested replies

Written in your tone using your own services and prices. Approve, edit or regenerate.

Lead pipeline

Six stages from New to Won, with lead value and follow-up state on every card.

Business Brain

Your profile, services, FAQs, required customer details, tone and restrictions.

Follow-up reminders

CarlyX tells you which quotes have gone quiet and when to chase them.

Analytics

Enquiries, response time, leads created, follow-ups completed and pipeline value.

What the AI hands you

Detected intent

Procurement request for a 40-seat deployment with a target go-live of 30 June.

Missing info

Deployment model (cloud / on-prem) · Primary onboarding contact

Recommended next action

Send the 40-seat proposal and confirm the deployment model before Friday.

Suggested reply

Hi Marta, thanks for the detail — a 40-seat rollout fits our Pro tier. I've attached a proposal; could you confirm whether you prefer cloud or on-prem so I can lock in onboarding for the 30th?

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